Privacy Policy

Last updated: [Insert Date]

At Retain Transport Consultants, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you submit a form on our website.

1. Information We Collect

When you complete our lead generation form, we may collect:

  • Your name

  • Your email address

  • Your phone number

  • Your company name

  • Any other details you choose to provide in the message box

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry

  • Provide information about our services

  • Arrange consultations or follow-up calls

  • Send you updates that may be relevant to your business (only if you’ve given consent)

We will never sell or share your personal information with third parties for marketing purposes.

3. Lawful Basis for Processing

We process your data on the basis of:

  • Legitimate Interest – to respond to your enquiry and run our consultancy services.

  • Consent – if you agree to receive marketing updates or newsletters.

4. Data Storage & Security

Your information is stored securely and only accessible to authorised personnel. We take appropriate measures to protect your data from loss, misuse, or unauthorised access.

5. How Long We Keep Your Data

We will retain your information only as long as necessary to fulfil the purpose of your enquiry, or to comply with legal and regulatory requirements.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at:
📧 info@retaintransportconsultants.uk
📞 0151 374 1039

7. Third-Party Services

If we use third-party tools (such as email marketing or booking platforms), your data may be processed by them in line with their own privacy policies. We only use reputable providers that comply with GDPR.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Retain Transport Consultants
📧 info@retaintransportconsultants.uk
📞 0151 374 1039
🌐 retaintransportconsultants.uk